Our custom options don’t stop at just adding the names, dates and places you want. If you are in need of a print that features a place not already in our inventory, then feel free to contact us. If you have a special moment in a special place that we don’t have on file, then let us know, because we can customize a print specifically for you.
Our custom process is easy. All you need to do is place an order for custom design. Then, within 48 hours, we will get in touch with you to discuss image possibilities. If you have your own image that you would like to use, you can send that to us for review as well and we will quickly let you know if we can use it.
Please keep in mind that not every image is appropriate for our design process. If you’re image doesn’t work, we will be happy to suggest alternative images for you to use.
Once we get your approval on the image, we start working. Within 48 hours, you will receive a draft to look over. If you are unhappy with the draft, you can send it back to us for revisions at absolutely no charge.
Once you approve the draft, your final print can be completed and it will be shipped within 2 to 3 days. We can even handle rush jobs if you are in a hurry.
All of our custom designs are completely risk free and 100% guaranteed. If, after 3 revisions, you are not happy with the design, you can cancel your order for a full refund. Even after you have approved the design, you have 7 days to review it and return it. Our no questions asked return policy is a rare one in the personalized gift industry. However, we aren’t afraid to offer this service because we stand behind our work and put customer satisfaction above anything else.
Our goal is to help you commemorate a major event in your life, whether it be a birth, marriage, engagement, anniversary or the birth of a child. In order to do this, we stay flexible with what we offer. If you want a design that you don’t see in our inventory, then we are completely willing to work with you to make you happy and get you the customized art you want.